Therm-X understands the importance of thermal efficiencies and temperature control in different process industries. It is important to use quality products to realize these goals. Thus, we provide the highest quality products from various industry-leading brands. All our best-in-class products are backed with a warranty, which assures you peace of mind. This means we can replace, repair, or refund if the product fails to serve the purpose. Please read our warranty information carefully before purchasing the product on the website or seeking refund, repair, or replacement.
Please do go through this information which may help when buying products by other manufacturers:
Therm-X warrants all its thermal heaters, sensors, and integrated control systems when properly installed, maintained, operated, and commissioned against any faulty workmanship for two (2) years from the purchase date.
Therm-X passes all manufacturer's warranties and guarantees to its customers. We make no independent or additional warranties. To the full extent permissible by law, Therm-X disclaims all warranties, expressed or implied including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
Therm-X shall under no circumstances be liable for incidental, special, punitive or consequential damages, even if we are being advised for the possibility of any such damages. The maximum liability for all damages shall be limited to an amount not exceeding the product's purchase price. Also, Therm-X will not be liable for damages of any kind arising from the use of its website or catalog, including, but not limited to indirect or direct, punitive, incidental, and consequential damages. All products are sold "as is". Please check the manufacturer's packaging for compatibility. We make no warranty as to the performance of any product sold through our website. We are not responsible for the downtime of the system, loss of data, and so on. This disclaimer does not affect the terms of any applicable guarantees or warranties offered by the manufacturer.